Privacy Policy

Privacy Policy

Last update: 04/01/2025

1. Introduction

At Popeline de Cactus, we are committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website popeline-de-cactus.com, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).

2. Collection of Personal Information

We collect the personal information that you voluntarily provide to us when you:

  • Create an account on our site.
  • Place an order.
  • Subscribe to our newsletter.
  • Participate in a contest, promotion, or survey.
  • Contact our customer service.

The information we may collect includes, but is not limited to:

  • First and last name.
  • Email address.
  • Postal address.
  • Phone number.
  • Payment information (credit cards, etc.).
  • Order history.

3. Use of Personal Information

We use your personal information for the following purposes:

  • To process and ship your orders.
  • To provide you with the services and information you have requested.
  • To send you marketing communications and special offers.
  • To improve our website and services.
  • To respond to your requests and inquiries.
  • To prevent fraud and ensure the security of our site.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following cases:

  • With your consent.
  • To provide the services you have requested.
  • To comply with legal or regulatory obligations.
  • To protect our rights, property, or safety, as well as that of our users or the public.
  • In the event of a merger, acquisition, or sale of all or part of our assets.

5. Security of Personal Information

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Retention of Personal Information

We retain your personal information for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

In accordance with the GDPR and the French Data Protection Act, you have the right to:

  • Access your personal information.
  • Correct or update your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Request the portability of your personal information.
  • Request the restriction of the processing of your personal information.
  • Withdraw your consent at any time (when the processing is based on consent).
  • To exercise these rights, please contact us at contact@popeline-de-cactus.com. You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) if you believe that your rights have not been respected.

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the date of the last update. We encourage you to regularly review this policy to stay informed about our privacy practices.

9. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us at contact@popeline-de-cactus.com.